Shipping policy

Last updated: [29-11-2025]

At Scent & Stitch, we aim to provide a smooth and reliable shipping experience for all customers within the United States. Please review the details below to understand how your order will be processed, shipped, and delivered.

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Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or holidays will be processed the next business day.

• You will receive a confirmation email once your order has been shipped.

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Shipping Rates & Delivery Estimates

We offer shipping throughout the United States.

Standard Shipping (3–7 business days)

• Rates are calculated at checkout based on order weight and destination.

Expedited Shipping (2–3 business days)

• Rates are displayed at checkout when available.

Note: Delivery times are estimates and may vary due to weather, carrier delays, or high-volume periods.

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Order Tracking

Once your order ships, you will receive an email with tracking information. Tracking updates may take 24–48 hours to reflect movement.

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Shipping Address Accuracy

Please ensure all shipping details are correct before completing your order.

• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

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Lost, Damaged, or Missing Packages

If your package is lost or arrives damaged, please contact us within 3 days of the delivery date.
We will assist in filing a claim with the shipping carrier and work toward a resolution.

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International Shipping

At this time, we ship only within the United States.

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Questions or Support

If you have any questions regarding your order or shipping:

Scent & Stitch
📧 Email: scentstitch1@gmail.com
📍 Address: 141-70 85th Road Briarwood, New York 11435, United States
📞 Phone: +1 (332) 252-8554

We’re here to help!